[DNS] Investigating issue - Resolution Issues with Latest Version

Incident Report for CyberFOX

Investigating

We are currently investigating reports of resolution issues affecting some users who have updated to our latest version or are deploying the new version of our DNS Client, specifically when attempting to access certain sites that were previously blocked. Our team is actively working on a solution to ensure uninterrupted access for all users

Posted Apr 15, 2026 - 13:59 EDT

This incident affects: DNS Filtering (Resolver (us-east-1, us-west-2, eu-west-2, ap-southeast-2), Upstream (us-east-1, us-west-2, eu-west-2, ap-southeast-2)).