All Systems Operational

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.

Uptime over the past 90 days. View historical uptime.
AutoElevate Operational
90 days ago
99.95 % uptime
Today
Agent Services Operational
90 days ago
99.93 % uptime
Today
Admin Portal Operational
90 days ago
99.93 % uptime
Today
Mobile Apps Operational
90 days ago
99.93 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
DNS Filtering Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Resolver (us-east-1, us-west-2, eu-west-2, ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Upstream (us-east-1, us-west-2, eu-west-2, ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
AI Processing Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Password Boss Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Desktop Clients Operational
90 days ago
100.0 % uptime
Today
Browser Extensions Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Operational
90 days ago
99.98 % uptime
Today
Heroku Platform for AutoElevate Operational
90 days ago
100.0 % uptime
Today
Office 365 (email) Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
HubSpot Service Ticketing Operational
90 days ago
99.92 % uptime
Today
SendGrid Email Delevery for Password Boss Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 20, 2026

No incidents reported today.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026
[DNS] Investigating issue - Resolution Issues with Latest Version
Resolved - We identified an issue affecting some users running the latest version of our DNS Client when accessing certain sites that were previously blocked. This behavior was linked to recent changes in upstream load balancing behavior during the handling of HTTP/2 to HTTP/1.1 traffic, including differences in how headers and compression are processed and forwarded between services.

The agent now operates with both formats and compression strategies in our load balancer and edge environments. With this update, resolution behavior has been restored and access should now be functioning as expected.
Apr 17, 04:23 EDT
Investigating - We are currently investigating reports of resolution issues affecting some users who have updated to our latest version or are deploying the new version of our DNS Client, specifically when attempting to access certain sites that were previously blocked. Our team is actively working on a solution to ensure uninterrupted access for all users
Apr 15, 13:59 EDT
Apr 16, 2026

No incidents reported.

Apr 15, 2026
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
[PasswordBoss] New Version Being Deployed
Completed - The scheduled maintenance has been completed.
Apr 9, 18:16 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 EDT
Scheduled - We will be performing scheduled maintenance to deploy the latest version of PasswordBoss. This update introduces new features, performance improvements, and important fixes to enhance your experience.

What to Expect:

* The deployment will take approximately 4–6 hours.
* During this time, you may experience brief, intermittent interruptions, but the service will remain available.
* Once the update is complete, you’ll have access to all the newest enhancements.

Thank you for your patience and understanding as we work to improve your experience.
Apr 8, 11:28 EDT
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

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