All Systems Operational

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.

Uptime over the past 90 days. View historical uptime.
AutoElevate Operational
90 days ago
100.0 % uptime
Today
Agent Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Password Boss Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Desktop Clients Operational
90 days ago
100.0 % uptime
Today
Browser Extensions ? Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Operational
90 days ago
99.81 % uptime
Today
Heroku Platform for AutoElevate ? Operational
90 days ago
99.27 % uptime
Today
Office 365 (email) ? Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
HubSpot Service Ticketing ? Operational
90 days ago
99.98 % uptime
Today
SendGrid Email Delevery for Password Boss Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
[PasswordBoss] WebApp Issue
Resolved - An update has been deployed that should resolve this issue.
Jun 30, 20:33 EDT
Monitoring - The issue affecting accounts has been resolved with a temporary patch, and systems are currently stable.

A permanent solution is in development, and progress is being actively monitored.

> In the meantime, please avoid using the recycle bin recovery feature for secure items.

A further update will be shared once the permanent fix is deployed.
Jun 24, 19:42 EDT
Identified - We identified another issue after we deployed a fix in the previous incident (https://status.cyberfox.com/incidents/rwzy92rss5fh)

We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact on your user experience.
Jun 24, 18:00 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
[PasswordBoss] WebApp: Investigating issue
Resolved - We've successfully resolved the issue from this morning which was causing long response times, and all services are back to normal. We appreciate your patience and understanding as we work to ensure the stability and reliability of our services.
Jun 24, 16:54 EDT
Investigating - We are investigating an issue with some of our backend services being degraded, you may experience a temporary interruption in Signing into Password Boss. We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact on your user experience.
Jun 24, 12:10 EDT
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage