All Systems Operational

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.

AutoElevate Operational
90 days ago
99.95 % uptime
Today
Agent Services Operational
90 days ago
99.93 % uptime
Today
Admin Portal Operational
90 days ago
99.93 % uptime
Today
Mobile Apps Operational
90 days ago
99.93 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
DNS Filtering Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Resolver (us-east-1, us-west-2, eu-west-2, ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
Upstream (us-east-1, us-west-2, eu-west-2, ap-southeast-2) Operational
90 days ago
100.0 % uptime
Today
AI Processing Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Password Boss Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Desktop Clients Operational
90 days ago
100.0 % uptime
Today
Browser Extensions Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Operational
90 days ago
99.98 % uptime
Today
Heroku Platform for AutoElevate Operational
90 days ago
100.0 % uptime
Today
Office 365 (email) Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
HubSpot Service Ticketing Operational
90 days ago
99.93 % uptime
Today
SendGrid Email Delevery for Password Boss Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 5, 2026

No incidents reported today.

Mar 4, 2026
Resolved - This incident has been resolved.
Mar 4, 11:48 EST
Monitoring - We’re aware that some customers are experiencing delays with their reports. We’re currently performing a database schema upgrade as part of an ongoing data migration, which may take some time to complete. During this process, some data may appear temporarily missing and reports may be slower than usual.

We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.

Feb 2, 17:50 EST
Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.