Monitoring - We’re aware that some customers are experiencing delays with their reports. We’re currently performing a database schema upgrade as part of an ongoing data migration, which may take some time to complete. During this process, some data may appear temporarily missing and reports may be slower than usual.
We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.
Feb 02, 2026 - 17:50 EST
We expect performance to normalize shortly as the migration progresses, and we appreciate your patience while we complete this work. DNS resolver performance is not impacted under any circumstances, as this maintenance is strictly limited to reporting and report ingestion from an isolated queueing pipeline that is fully independent of the resolver subsystem.
Feb 02, 2026 - 17:50 EST
About This Site
Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.
AutoElevate
Operational
Agent Services
Operational
Admin Portal
Operational
Mobile Apps
Operational
Billing Portal
Operational
Support Portal
Operational
DNS Filtering
Degraded Performance
Web Portal
Operational
Reporting
Degraded Performance
Resolver (us-east-1, us-west-2, eu-west-2, ap-southeast-2)
Operational
Upstream (us-east-1, us-west-2, eu-west-2, ap-southeast-2)
Operational
AI Processing
Operational
Password Boss
Operational
Cloud Services
Operational
Password Boss Portal
Operational
Password Boss Partner Portal
Operational
Mobile Apps
Operational
Desktop Clients
Operational
Browser Extensions
Operational
Upstream Providers
Operational
Heroku Platform for AutoElevate
Operational
Office 365 (email)
Operational
AWS elasticbeanstalk-us-east-1
Operational
AWS rds-us-east-1
Operational
AWS cloudfront
Operational
AWS sqs-us-east-1
Operational
HubSpot Service Ticketing
Operational
SendGrid Email Delevery for Password Boss
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.