All Systems Operational

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team if you have questions or need additional assistance.

For AutoElevate support: https://support.autoelevate.com/
For Password Boss support: https://support.passwordboss.com/

AutoElevate Operational
90 days ago
100.0 % uptime
Today
Agent Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
99.99 % uptime
Today
Cloud Services Operational
90 days ago
99.99 % uptime
Today
Password Boss Portal Operational
90 days ago
99.99 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
99.99 % uptime
Today
Mobile Apps Operational
90 days ago
99.99 % uptime
Today
Desktop Clients Operational
90 days ago
99.99 % uptime
Today
Upstream Providers Operational
90 days ago
99.98 % uptime
Today
Heroku ? Operational
90 days ago
100.0 % uptime
Today
Office 365 (email) ? Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
AWS s3-us-west-2 Operational
AWS s3-us-west-1 Operational
AWS s3-sa-east-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-ap-southeast-1 Operational
AWS s3-ap-southeast-2 Operational
AWS s3-ap-northeast-1 Operational
AWS s3-ap-northeast-2 Operational
AWS s3-ca-central-1 Operational
AWS s3-eu-central-1 Operational
AWS s3-eu-west-1 Operational
Hubspot ? Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Database Maintenance May 25, 2024 13:00-15:00 EDT
We are performing database maintenance. This maintenance is necessary to ensure the smooth and efficient operation of our systems. We anticipate that the downtime associated with this maintenance will last for approximately 2 hours.

During this maintenance period, you may experience a temporary interruption in Signing into Password Boss. We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact on your user experience.

Rest assured that our top priority is to complete the maintenance as quickly as possible while ensuring the stability and security of our database. We appreciate your patience and understanding during this time.

Posted on May 22, 2024 - 13:58 EDT
Past Incidents
May 23, 2024

No incidents reported today.

May 22, 2024

No incidents reported.

May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024
Completed - The scheduled maintenance has been completed.
May 19, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 20:00 EDT
Scheduled - We’re performing scheduled maintenance to enhance your experience with AutoElevate. During this maintenance window, this is what you can expect:

Temporary Service Interruption:
* The AutoElevate portal and mobile apps will be unavailable.
* Server-side services will be down for maintenance.
Existing Rules and Blockers:
* Your existing rules for elevation and blocker will continue to function.
* Cached rules on each machine ensure security policies remain in effect.
Additional Details:
* Just in TIme Admin and authenticated technician mode won’t function.
* UAC events will allow for admin and password application if needed.
Reason for Maintenance:
* Performance enhancements to our database to increase capacity

Thank you for your understanding!

Best regards,
The AutoElevate Team

May 7, 16:46 EDT
May 18, 2024
May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.

May 10, 2024

No incidents reported.

May 9, 2024

No incidents reported.