Monitoring - Company & Location merging is currently not available due to an upstream provider issue. All other systems and features are up and running at this time. We will be monitoring and posting here progress as we receive information from our provider.
Jun 10, 2025 - 11:02 EDT

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.

AutoElevate Operational
90 days ago
100.0 % uptime
Today
Agent Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
90 days ago
100.0 % uptime
Today
Password Boss Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Desktop Clients Operational
90 days ago
100.0 % uptime
Today
Browser Extensions ? Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Major Outage
90 days ago
99.97 % uptime
Today
Heroku Platform for AutoElevate ? Major Outage
90 days ago
99.9 % uptime
Today
Office 365 (email) ? Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
HubSpot Service Ticketing ? Operational
90 days ago
99.98 % uptime
Today
SendGrid Email Delevery for Password Boss Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 10, 2025

Unresolved incident: [AutoElevate] Upstream Provider Issue.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025
Resolved - This incident has been resolved.
Jun 3, 08:34 EDT
Investigating - We are investigating API calls within PasswordBoss that are experiencing slowness. Thank you for your understanding and we'll do our best to get this resolved. If you have any questions or concerns, please don't hesitate to reach out to our support team.
Jun 2, 17:40 EDT
Jun 2, 2025
Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025
Completed - The scheduled maintenance has been completed.
May 28, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 20:00 EDT
Scheduled - We are performing routine maintenance on our systems. This work is
expected to be completed without any disruption to our services, and you
should not experience any downtime or impact to your use of our
product. We apologize for any inconvenience this may cause and
appreciate your understanding as we work to ensure the continued
reliability and performance of our systems.

May 28, 12:45 EDT
May 27, 2025

No incidents reported.