All Systems Operational

About This Site

Welcome to the status page for CyberFOX. Any known issues affecting our products will be tracked on this page. Depending on the systems or services impacted, potential service interruptions may vary from customer to customer.
Please get in touch with our Customer Support team at https://support.cyberfox.com if you have questions or need additional assistance.

Uptime over the past 90 days. View historical uptime.
AutoElevate Operational
90 days ago
99.96 % uptime
Today
Agent Services Operational
90 days ago
100.0 % uptime
Today
Admin Portal Operational
90 days ago
99.9 % uptime
Today
Mobile Apps Operational
90 days ago
99.9 % uptime
Today
Billing Portal Operational
90 days ago
100.0 % uptime
Today
Support Portal Operational
90 days ago
100.0 % uptime
Today
Password Boss Operational
90 days ago
99.95 % uptime
Today
Cloud Services Operational
90 days ago
99.9 % uptime
Today
Password Boss Portal Operational
90 days ago
99.9 % uptime
Today
Password Boss Partner Portal Operational
90 days ago
99.9 % uptime
Today
Mobile Apps Operational
90 days ago
100.0 % uptime
Today
Desktop Clients Operational
90 days ago
100.0 % uptime
Today
Browser Extensions Operational
90 days ago
100.0 % uptime
Today
Upstream Providers Operational
90 days ago
99.9 % uptime
Today
Heroku Platform for AutoElevate Operational
90 days ago
99.64 % uptime
Today
Office 365 (email) Operational
90 days ago
100.0 % uptime
Today
AWS elasticbeanstalk-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS cloudfront Operational
AWS sqs-us-east-1 Operational
HubSpot Service Ticketing Operational
90 days ago
99.98 % uptime
Today
SendGrid Email Delevery for Password Boss Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 17, 2025

No incidents reported today.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
[PasswordBoss] New Version Being Deployed
Completed - The scheduled maintenance has been completed.
Dec 11, 23:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 17:00 EST
Scheduled - Scheduled Maintenance – PasswordBoss Version Update
Date & Time: December 11, 2025, at 5:00 PM EST (Tampa, UTC-5)

We will be performing scheduled maintenance to deploy the latest version of PasswordBoss. This update introduces new features, performance improvements, and important fixes to enhance your experience.

What to Expect:

* The deployment will take approximately 4–6 hours.
* During this time, you may experience brief, intermittent interruptions, but the service will remain available.
* Once the update is complete, you’ll have access to all the newest enhancements.

Thank you for your patience and understanding as we work to improve your experience.
Dec 9, 15:05 EST
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
SSL Certificate Automation Failure
Postmortem - Read details
Dec 3, 09:51 EST
Resolved - Yesterday, our automated SSL certificate import process encountered an unexpected failure. As a result, an expired certificate remained briefly active in our Content Delivery Service for the Password Boss services.

The issue was promptly identified and addressed. Within minutes of discovery, the updated certificate was manually installed, restoring full functionality. All services are now operating normally with no residual impact.

We are conducting a thorough review of our certificate automation workflows to strengthen reliability and prevent similar occurrences in the future. Enhancements will include additional monitoring, validation checks, and failover safeguards to ensure seamless certificate updates going forward.
Dec 3, 07:45 EST
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